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Managing Difficult Conversations - In-house Training

Managing Difficult Conversations - In-house Training

Highlights

  • Delivered Online or In-Person

  • Delivered at your location

  • UK Wide

  • From 3 hours to 3 hours

  • All levels

Description

Managing Difficult Conversations - In-house Training

Live, online video or in-person training

Our 3-hour live, interactive webinar will equip you and your team with the knowledge, practical skills, and confidence to successfully manage difficult conversations in the workplace.

Using down-to-earth, coaching-based approaches, you’ll learn how to achieve the outcomes you want while maintaining positive working relationships and motivation in your teams.

Choose From:

  • Live, interactive online training via Zoom

  • In-person training at your venue

Course Duration:

  • 1 x 3hr or

  • 2 x 90 min

Fully interactive, live training at a time to suit you and your team.

Example Cost:

From £550 for a 3-hr live, online session for up to 10 people.

Please contact us to discuss your exact requirements, venue and numbers and we will be happy to provide a no-obligation quote.

How to Book:

Step 1:

To ensure we have the right training for you, we first request a short, informal chat to discuss your requirements.

Step 2:

We will then sed you a no-obligation training outline and quote based on our discussion.

Step 3:

Once you're happy with the proposal, we will agree and confirm your booking dates. Simple!

So if you'd like to find out more, click the link below, or click the ‘Book’ or ‘Contact Us’ buttons on the top right…

Click HERE to Book a 15 Minute Chat

(NB - If you click the ‘Book’ button, you will be asked for preferred dates. If you do not have any fixed dates, just click any future date and we can firm these up later when we confirm your booking.)

Do you dread having certain conversations with people?

This webinar will help you to:

  • Identify personal and external fears and barriers that prevent successful discussions

  • Learn how to take a problem-solving, coaching-based approach to gain positive results

  • Be yourself and hold difficult conversations with confidence

  • Hold structured, productive conversations

  • Learn and practice practical tips and strategies for successful feedback and conversations

Managing people is challenging at the best of times. For example:

  • Managing and motivating a remote team

  • Preparing people for redundancy

  • Negotiating working patterns and contracts

  • Giving feedback

  • Performance management

  • Interpersonal skills/conflict management

  • Managing sickness absence

This course is suitable for:

  • Businesses

  • Charities

  • Social Enterprises

Roles:

  • Senior Leaders/CEO's/ Directors

  • Middle leaders

  • Supervisors

  • New/upcoming managers

Our in-house training includes:

  • Discussions and options to tailor content to your organisation and team's needs

  • Workbooks (printed or downloadable pdf)

  • Access to all resources via our online training dashboard

  • Follow up discussion with booker to identify how to embed learning in the workplace

Good news!

Whilst you will have opportunity to practice the knowledge and skills learnt on this course, we DON'T DO ROLE PLAY! Let's face it, you're managers, not actors!

Instead, we use real scenarios to practice a coaching approach in groups and pairs, using our unique feedback and conversations framework.

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